The Omnichannel CRM built exclusively for hospitality, where AI and humans work together to close bookings

All your hotel's service channels in a single platform, with AI agents and your team turning conversations into direct revenue.

  • ✓WhatsApp, Instagram, Telegram, email, webchat and OTAs in one place
  • ✓Sophia AI answering, quoting and closing bookings 24/7 in 50+ languages
  • ✓Sales Kanban with every opportunity in real time
Sophia, Asksuite's AI, with the bookings Kanban
I'd like to come with my wife from the 10th to the 15th.08:40
Sophia
Perfect, we have a sea-view suite and a city-view suite. Can I help you book it now?
08:40 ✓✓
5,500+hotels worldwide
150M+travelers served
2.2B+messages handled
80+countries
All in one place

Why do hotels choose Asksuite's Omnichannel CRM?

Bring AI into your service team with a single solution, built for the day-to-day of hospitality.

Automate

Sophia multi-agent AI, 24/7 service in 50+ languages and AskFlow Agents integrated with the hotel ecosystem. Scale without growing your team.

Sell

Focus on direct bookings. Qualified leads from events, groups and B2C, with AI supporting the team and clear metrics for every agent.

Manage

Full omnichannel, smart distribution between AI and team, WhatsApp Marketing campaigns and a Kanban with opportunities in real time.

See Asksuite's CRM in action

Book a demo with a hospitality specialist.

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Our solutions

Everything your hotel needs to serve guests better, be more productive and sell more.

›AI Agents

AI handles the volume and the repetitive tasks, and closes bookings when no human intervention is needed. Your team focuses 100% on closing complex, high-value sales.

✦ Sophia AI

24/7 service in multiple languages, with accurate answers by text and audio. Sophia quotes, books and qualifies leads for your team.

Reservation Assistant · smooth, smart and human-like service
Agent Copilot · automation of manual tasks for human agents
AI Data Hub · management of the AI's knowledge and the hotel's data
⚡ AskFlow Agents

Smart automation for every stage of the traveler journey. Let a team of AI agents work for you, automating communications, running tasks and growing your revenue.

More revenue, less effort
More time saved
More control and scalability

›Marketing, Communication and Service in a single platform

When you control everything that happens across your marketing and service channels end to end, revenue shows up and the areas to improve become clear!

Omnichannel CRM

Brings WhatsApp, Facebook, Instagram, email, chat and every channel into one tool, with a full view of the pipeline.

Time saved with centralized conversationsRevenue predictability with the funnelPerformance of agents and AI

WhatsApp Performance Suite

The channel travelers use most becomes your main direct booking channel, with visibility into AI and team productivity.

Direct bookings on the preferred channelSmart distribution, breaks and tagsMore security, lower risk of being blocked

Atlas NEW

Media intelligence for hospitality. Bookings confirmed in the PMS flow back to Meta and Google Ads, which then target the people who actually book.

Optimized paid media with real bookingsClarity on where each booking comes fromNative to Asksuite, no IT project

Turn more conversations into direct bookings with Asksuite's Omnichannel CRM

Connects with WhatsAppInstagramFacebookTikTokEmailWebsite chatBookingExpedia and Hotels.comPMSBooking engine500+ integrations
Join the best

Industry leaders trust Asksuite

Chains, resorts and independent hotels that already centralize their guest service with us.

The world's #1 AI for hospitality

World Travel Tech Awards 2021 and 2022, HotelTechAwards 2020 to 2026, 900+ reviews and 98% recommend

More conversations
More bookings
Less effort

All your service channels in a single platform, with AI agents and humans getting the best metrics out of every conversation.

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