[eBook]
2022 Hotel Customer Service Performance Report
[eBook]
2022 Hotel Customer Service Performance Report
Do you know how other hotels handle performance indicators?
Be ready to identify the latest trends and recharge your business by using this material.
Have you ever asked how many emails, phone calls, and text messages your competitors get every day and how many of them convert into a booking? You’ve come to the right pace to find these and other answers!
Asksuite’s newest report sheds light on the many ways hotels are missing opportunities to increase revenue and handling resources poorly. Not to mention, this is a great and free resource to benchmark against the competition.
Here is a sneak peek of the topics you can find inside:
- Email response time
- Hotel templates
- Hotels’ follow-up channels
- Segmentation
- Agent conversion rates
- Call center metrics
- Hotel’s social media reply time
The complete report includes other outstanding data insights, which hotels need to be aware of before planning for new strategies or aiming to outsmart the competition.
Complete the form to have instant access to this report and find out if any of this statistics are affecting your hotel’s performance.
Get an insider’s view on how hoteliers address tasks and practices concerning customer service and sales —from social media, lead capture, and phone calls, to performance speed, conversion rates, and emails.
Here is a sneak peek of the exclusive data shared in this report:
- Average email response time at hotels
- The most commonly used templates at hotels
- Hotels’ preferred follow-up channels
- Segmentation at hotels
- Conversion rate per hotel agent
This is a data-based read to draw hoteliers’ attention to any efforts falling flat, underperforming areas where hotels might be depleting resources unnecessarily, insightful data for hotels looking to stay ahead of the competition, and a step closer to high performance.
Don’t be left out!
See what the competition is doing!
Asksuite Named Best AI Reservation Assistant in the 2022 HotelTechAwards
For the third consecutive year, Asksuite has been named 2022’s #1 Best AI Reservation Assistant by Hotel Tech Report, based on nearly 200 customer reviews. The Hotel Tech Awards is the only data-driven award in the industry, where high-scoring hotel tech companies compete with the world’s best, validating Asksuite as a global reference.
Asksuite Named Best AI Reservation Assistant in the 2022 HotelTechAwards
For the third consecutive year, Asksuite has been named 2022’s #1 Best AI Reservation Assistant by Hotel Tech Report, based on nearly 200 customer reviews. The Hotel Tech Awards is the only data-driven award in the industry, where high-scoring hotel tech companies compete with the world’s best, validating Asksuite as a global reference.
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